Mikalo will transfer all rent collection tasks to Intrum from September 1, 2025. From that date on, all overdue rent payments, payment reminders, and payment arrangements will be handled directly by Intrum.
Current payment plans will not be transferred
All payment plans made with Mikalo will end at the end of August. If you have an unfinished payment plan, we recommend that you take care of the payments during August.
What should I do if I receive a reminder letter from Intrum?
If you pay the invoice using Intrum’s payment details by the due date, the matter is resolved.
You can also pay the invoice by logging in to Intrum’s online service, Oma Intrum, which is open 24/7. You will need your online banking credentials and the case number shown in the letter. In Oma Intrum, you can easily pay your debt, change the due date if needed, update your payment plan, or send a message to Intrum’s customer service.
Need help? If you cannot pay the invoice from Intrum by the due date, please contact Intrum without delay. The fastest way is to use the Oma Intrum service, but you can also call Intrum’s customer service at +358 9 229 111 (local/mobile call charge). They will give you further instructions.
More information and support for managing your finances can be found on Intrum’s website: intrum.fi/fi/asiakaspalvelu
If you have any questions before the change takes effect, Mikalo’s Rent Supervisors are happy to help.
Best regards,
Mikalo Oy